Privacy
Policy

1. Information We Collect

The personal information we collect depends on how you interact with Yarneen.

We may collect:

• Name and contact information, including email address and telephone number.
• Company or business information.
• Billing and transaction information.
• Order, product, service, and subscription information.
• Information submitted through contact, onboarding, or other forms.
• Communications, inquiries, support requests, and correspondence with us.
• Project information and instructions.
• Files and materials submitted in connection with a project, such as logos, images, documents, text, branding materials, and other content.
• Information associated with client-area access, projects, orders, and deliverables.
• Domain, website, application, and technical information provided in connection with our services.

We may also automatically collect certain technical and usage information when you interact with our Website or online services, such as:

• IP address.
• Browser and device information.
• Operating system.
• Pages viewed and interactions with the Website.
• Referring website or source.
• Date and time of access.
• Technical logs.
• Security and error information.
• Cookie and similar technology identifiers.

2. Orders, Subscriptions and Payments

When you purchase a product or service or subscribe to a recurring service, we may process information relating to your transaction, including:

• Order details.
• Products or services purchased.
• Add-ons or upgrades selected.
• Transaction amount and currency.
• Payment status.
• Subscription status and billing frequency.
• Transaction or order identifiers.
• Information required to associate your purchase with your customer or project record.

Payments and checkout functionality may be provided by third parties such as Shopify, PayPal, and other payment providers available at checkout.

These providers may collect and process payment credentials directly. Yarneen does not necessarily receive or store complete credit card, bank account, or other payment credentials.

Payment providers process information in accordance with their own privacy policies and applicable legal obligations.

3. Client Area and Project Onboarding

Where available, Yarneen may provide customers with client-area, authentication, onboarding, project-management, file-upload, or similar functionality.

We may process information associated with:

• Authentication and access.
• Customer identity and contact information.
• Orders and projects.
• Onboarding submissions.
• Project requirements.
• Uploaded files.
• Project status and deliverables.
• Communications and activity necessary to provide the service.

Authentication may use email verification codes or other authentication methods.

4. How We Use Personal Information

We may use personal information to:

• Operate and maintain our Website and online services.
• Process and manage orders and subscriptions.
• Process payments and confirm transaction status.
• Provide purchased products and services.
• Create, manage, and deliver customer projects.
• Process onboarding information and project files.
• Operate client-area functionality.
• Authenticate users and manage access.
• Communicate regarding orders, projects, subscriptions, billing, and support.
• Send transactional and service-related communications.
• Provide and manage technical services.
• Maintain appropriate customer, project, transaction, and business records.
• Detect and prevent fraud, abuse, unauthorized activity, and security incidents.
• Protect our Website, infrastructure, customers, and business.
• Diagnose errors and technical issues.
• Improve our Website, services, systems, and customer experience.
• Comply with applicable legal, tax, accounting, and regulatory obligations.
• Establish, exercise, or defend legal claims.
• Send marketing communications where permitted by applicable law.

5. Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, we may rely on:

• Performance of a contract — where processing is necessary to process an order, manage a subscription, provide a requested service, or perform our obligations to you.
• Legitimate interests — where processing is reasonably necessary to operate and improve our business, provide support, maintain security, prevent fraud, and protect our rights and systems.
• Consent — where applicable law requires consent and you have provided it.
• Legal obligation — where processing is necessary to comply with applicable legal, tax, accounting, regulatory, or other obligations.

The applicable legal basis may vary depending on the processing activity and jurisdiction.

6. How We Share Personal Information

We may share personal information with service providers and other third parties where reasonably necessary to operate Yarneen and provide our services.

These may include:

• Shopify — online commerce, checkout, orders, and subscription-related functionality.
• PayPal and other payment providers — payment processing, transaction management, and fraud prevention.
• Vercel and infrastructure providers — hosting, deployment, storage, and operation of our online services.
• Neon and database providers — database infrastructure used by our systems.
• Resend and communication providers — transactional and service-related email communications.
• Domain registrars and DNS providers.
• Cloud, security, storage, development, authentication, analytics, and other technology providers used in connection with our operations.
• Lawyers, accountants, auditors, insurers, and other professional advisers.

We may also disclose personal information where reasonably necessary to comply with applicable law, legal proceedings, court orders, lawful governmental requests, or to protect our rights, users, systems, or others.

If Yarneen is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred or disclosed as part of that transaction in accordance with applicable law.

7. Sale of Personal Information

Yarneen does not sell personal information to third parties for monetary consideration.

If our future use of advertising, analytics, or similar technologies is considered a “sale”, “sharing”, targeted advertising, or a similar regulated activity under applicable privacy law, we will provide any notices, consent mechanisms, or opt-out rights required by that law.

8. Cookies and Similar Technologies

Yarneen and our service providers may use cookies and similar technologies for purposes such as:

• Essential Website functionality.
• Security.
• Authentication.
• Checkout and commerce functionality.
• Preferences.
• Analytics and performance measurement, where used.
• Other legally permitted purposes.

Where applicable law requires consent before using non-essential cookies or similar technologies, we will request such consent.

For additional information, please see our Cookie Policy.

9. Project Files and Information

When you use our services, you may provide files, images, documents, branding materials, business information, website content, project instructions, or other information.

We may process and store this information as reasonably necessary to provide the requested services, manage the project, communicate with you, provide support, maintain appropriate records, secure our systems, and comply with applicable legal obligations.

We ask customers not to provide sensitive or unnecessary personal information unless it is reasonably required for the relevant service.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

• The nature of the information.
• The duration of the customer relationship.
• The status of an order, subscription, or project.
• Business and recordkeeping requirements.
• Tax and accounting obligations.
• Fraud and security prevention.
• Dispute resolution.
• Applicable limitation periods.
• Legal and regulatory requirements.

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal and legitimate record-retention requirements.

Completion of a project or termination of a subscription does not necessarily result in immediate deletion of all associated transaction, project, communication, or business records.

11. International Data Transfers

Yarneen operates online and uses service providers that may process or store information in different countries.

As a result, personal information may be transferred to or processed in jurisdictions outside your country of residence.

Where applicable law requires specific safeguards for international transfers, we will use appropriate safeguards or legally recognized transfer mechanisms as required.

12. Data Security

We maintain reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or misuse.

Depending on the relevant system, these measures may include access controls, authentication, encryption, secure infrastructure, monitoring, and restrictions on access to information.

However, no Internet transmission, electronic storage system, or security measure can guarantee absolute security.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Request restriction of certain processing.
• Object to certain processing.
• Withdraw consent where processing is based on consent.
• Request portability of certain information.
• Opt out of certain marketing communications.
• Exercise applicable rights relating to certain advertising or data-sharing activities.
• Lodge a complaint with an applicable data protection or privacy authority.

These rights are subject to the conditions, limitations, and exceptions provided by applicable law.

We may request reasonable information to verify your identity before processing a privacy request.

Privacy requests may be submitted to [email protected].

14. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about Yarneen products, services, offers, or business updates.

Where consent is required, marketing communications will be sent only after obtaining the required consent.

You may unsubscribe from marketing emails using the unsubscribe option provided in the message or by contacting us.

Opting out of marketing does not prevent us from sending transactional or service-related communications concerning an order, project, subscription, security matter, billing matter, or customer relationship.

15. Children's Privacy

Our commercial services are not directed at children who are not legally capable of entering into the applicable transaction.

We do not knowingly seek to collect personal information from children in circumstances prohibited by applicable law.

If you believe personal information relating to a child has been provided to us improperly, please contact us.

16. Third-Party Websites and Services

Our Website and services may contain links to or integrate with third-party websites, platforms, applications, payment providers, or other services.

Those third parties may independently collect and process personal information under their own privacy policies.

Yarneen is not responsible for the independent privacy practices of third parties.

We encourage users to review the privacy policies of third-party services they use.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, service providers, business practices, or legal requirements.

The current version will be published with an updated “Last Updated” date.

Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.

18. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our processing of personal information, please contact:

• Yarneen Digital LTD
• Email: [email protected]
• Website: https://yarneen.com