Terms of Use & Service

1. SERVICES

Yarneen provides digital, technology, development, design, and related business services, including website and e-commerce development, mobile and web applications, custom software and systems, digital business solutions, AI and automation solutions, branding and design, digital products, managed websites, hosting, maintenance, integrations, and other services offered from time to time.

The applicable product page, package, order, proposal, statement of work, or separate written agreement determines the specific scope, deliverables, features, price, and conditions of each service.

2. ELIGIBILITY AND AUTHORITY

You may purchase or use Yarneen’s products and services only if you have legal capacity to do so.

If you act for a company or other organization, you represent that you are authorized to act on its behalf.

3. ORDERS

Submitting an order constitutes a request to purchase the selected product or service.

Orders may be subject to successful payment, verification, technical feasibility, availability, fraud-prevention checks, and other reasonable requirements.

Yarneen may reject or cancel an order before performance begins where reasonably necessary, including because of payment failure, suspected fraud, pricing or technical errors, legal or third-party-rights concerns, inability to provide the requested service, or material security or operational risk.

Where Yarneen cancels an order before providing the relevant service, any amount required to be returned will be handled in accordance with applicable law and the Cancellation & Refund Policy.

4. PRICES AND PAYMENT

The applicable price is the price presented and accepted at the time of purchase or otherwise agreed in writing.

Unless expressly stated otherwise, prices do not include third-party costs such as domains, external hosting, premium software, plugins, themes, APIs, app-store fees, external licenses, payment-provider fees, or third-party subscriptions.

Payments may be processed through Shopify, PayPal, or other payment providers made available by Yarneen. Yarneen may rely on information received from those providers in determining payment status.

5. PROJECT ONBOARDING AND CUSTOMER RESPONSIBILITIES

Certain services require onboarding before work begins.

The Customer must provide reasonably requested information, materials, content, access, decisions, and approvals necessary to perform the service.

The Customer is responsible for the accuracy of information supplied and represents that it has all rights, licenses, permissions, and authority necessary for Yarneen to use Customer-provided materials for the project.

The Customer must not instruct Yarneen to perform unlawful activities or infringe third-party rights.

6. PROJECT TIMELINES

Unless expressly guaranteed in writing, project timelines and delivery dates are estimates.

Timelines may be reasonably extended because of Customer delays, missing materials or approvals, scope changes, additional work, third-party services, domains, hosting, APIs, payment providers, platform reviews, or circumstances outside Yarneen’s reasonable control.

To the extent permitted by law, Yarneen is not responsible for delays caused by the Customer or circumstances outside Yarneen’s reasonable control.

7. SCOPE OF WORK

The project scope is limited to the services, features, and deliverables included in the applicable package or otherwise agreed in writing.

Work materially outside the agreed scope may require additional time and payment. Yarneen is not required to perform material additional work until the additional scope and, where applicable, price have been agreed.

8. REVISIONS AND APPROVALS

Where revisions are included, their number and scope are determined by the applicable package or agreement.

A revision means a reasonable modification within the existing agreed scope. Materially different functionality, architecture, content, design direction, or requirements may constitute additional work.

Yarneen may request Customer approval of designs, content, functionality, milestones, or other project elements. Significant changes requested after approval may constitute additional work.

9. ONE-TIME PURCHASES

Where a custom website, application, system, design, or other development service is sold as a one-time purchase, the Customer purchases the final custom deliverable included in the applicable package or agreement.

Subject to full payment and project completion, rights in the final custom deliverable created specifically for the Customer transfer to the Customer, subject to Section 10 and any applicable written agreement.

Unless expressly included, a one-time purchase does not include ongoing hosting, domain renewal, SSL management, maintenance, future updates or development, ongoing technical support, or third-party subscriptions and licenses.

After delivery or transfer, the Customer is responsible for ongoing operation, hosting, security, maintenance, updates, and third-party services unless Yarneen is separately engaged to provide them.

10. YARNEEN AND THIRD-PARTY INTELLECTUAL PROPERTY

No transfer of a custom deliverable transfers ownership of Yarneen’s pre-existing intellectual property, reusable or general-purpose code, libraries, frameworks, systems, tools, methods, processes, know-how, or independently developed components.

Third-party and open-source software, platforms, themes, plugins, fonts, stock assets, and licensed materials remain subject to their respective ownership and licenses.

Where reasonably necessary for ordinary use of a transferred deliverable, applicable usage rights will be provided or passed through to the extent legally and technically permitted.

11. MANAGED WEBSITE SUBSCRIPTIONS

A Managed Website Subscription is an ongoing managed service rather than an immediate purchase of the underlying website.

Depending on the applicable package, it may include website creation, operation, hosting, SSL, maintenance, technical management, updates, support, or other identified services.

Until a website transfer is completed under these Terms, the Yarneen-created implementation, source code, technical structure, and other Yarneen-created website materials remain owned by Yarneen.

During an active and paid subscription, the Customer receives a limited, non-exclusive, non-transferable right to use the managed website for its business purposes.

The Customer retains ownership of independently owned domains, trademarks, logos, text, photographs, product information, branding, and other Customer-owned materials.

Eligible Managed Website Subscriptions may qualify for transfer under Sections 12–16.

12. WEBSITE TRANSFER VALUE

At the beginning of an eligible Managed Website Subscription, the website is assigned a Website Transfer Value.

Unless otherwise expressly agreed, this value is based on the one-time purchase price of the corresponding website package when the subscription begins.

The Website Transfer Value is used solely to determine transfer eligibility and any optional early Website Buyout.

Later changes to Yarneen’s public pricing do not retroactively change the assigned Website Transfer Value unless otherwise agreed.

13. WEBSITE TRANSFER CREDIT

Fifty percent (50%) of each eligible recurring Managed Website Subscription payment successfully paid and retained by Yarneen will count as Website Transfer Credit.

Website Transfer Credit is solely a contractual calculation for determining website transfer eligibility and any optional Website Buyout.

It is not cash, stored value, a deposit, money held for the Customer, or an installment purchase. It has no independent cash or refund value, is not withdrawable or transferable, and creates no partial or proportional ownership interest.

Only eligible payments successfully paid and retained by Yarneen generate Website Transfer Credit. Refunded, reversed, unpaid, fraudulent, or successfully charged-back amounts do not.

Where credit was recorded for an amount later refunded, reversed, or successfully charged back, the corresponding Website Transfer Credit may be adjusted.

14. WEBSITE TRANSFER ELIGIBILITY AND EARLY BUYOUT

When accumulated Website Transfer Credit reaches the Website Transfer Value, the Customer becomes eligible to request transfer of the transferable website without an additional Website Buyout payment.

A Customer wishing to acquire the website earlier may request an optional Website Buyout, calculated unless otherwise agreed as:

Website Transfer Value − Accumulated Website Transfer Credit = Website Buyout Amount.

The Website Buyout Amount will never be less than zero.

Transfer eligibility is subject to all amounts relating to the relevant service being paid, applicable technical requirements, third-party licensing restrictions, third-party terms, and the transfer provisions below.

Cancellation is not required to complete a Website Buyout or website transfer, and a Customer may cancel future renewals without purchasing the website.

15. CANCELLATION OF MANAGED WEBSITE SUBSCRIPTIONS

Unless a different minimum commitment was expressly disclosed and agreed at purchase, the Customer may cancel future subscription renewals.

Cancellation takes effect at the end of the applicable paid billing period.

Cancellation and acquisition of the website are separate matters. A Customer who cancels without acquiring the website:

• is not required to pay the remaining Website Transfer Value;
• is not required to complete a Website Buyout;
• does not receive Yarneen-owned website files or source code merely because previous subscription payments were made; and
• may continue receiving the paid managed service until the applicable service period ends.

After that period, Yarneen may discontinue hosting, operation, maintenance, technical services, and related access included in the subscription.

Cancellation does not affect ownership of Customer-owned materials.

Refund rights remain governed by the Cancellation & Refund Policy and applicable law.

16. WEBSITE TRANSFER

Once transfer eligibility has been satisfied and the Customer requests transfer, Yarneen will transfer the Customer-specific website materials reasonably necessary to operate the website, to the extent legally and technically transferable.

Transfer does not include Yarneen’s pre-existing intellectual property, reusable code or systems, internal infrastructure, development tools, methods or know-how, or third-party/open-source components beyond the rights permitted by their applicable licenses.

Third-party themes, plugins, fonts, stock assets, APIs, accounts, subscriptions, and non-transferable licenses remain subject to their respective terms. The Customer may need to obtain and pay for replacement or continuing third-party services.

Transfer may require reasonable technical preparation, including separation from Yarneen infrastructure, migration, repository or file transfer, credential removal, hosting or domain coordination, and licensing work.

The transfer method and reasonable completion period will depend on the applicable technology and infrastructure.

After transfer, the Customer may separately purchase hosting, maintenance, support, development, or management services from Yarneen. Such services are not automatically included in the transfer.

17. DIGITAL PRODUCTS

Digital products may include guides, templates, files, educational materials, software-related resources, or similar products.

Unless expressly stated otherwise, purchase grants a license to use the digital product for its intended personal or business purpose and does not transfer Yarneen’s underlying intellectual property.

Digital products may not be resold, redistributed, sublicensed, or made publicly available unless expressly permitted.

Applicable cancellation and refund rights are governed by the Cancellation & Refund Policy and applicable law.

18. THIRD-PARTY SERVICES AND COSTS

Yarneen’s services may use third-party platforms and providers, including payment providers, hosting providers, domain registrars, APIs, app stores, plugins, themes, analytics, email services, and other infrastructure.

Third-party services are governed by their own terms, licenses, pricing, and policies.

Yarneen does not control independent third parties and, to the extent permitted by law, is not responsible for outages, suspensions, rejections, policy or pricing changes, security incidents, or discontinuation caused independently by them.

Unless expressly included in a purchased package, the Customer is responsible for required third-party costs.

19. YARNEEN INTELLECTUAL PROPERTY

The Website and Yarneen’s name, branding, trademarks, logos, designs, systems, software, documentation, processes, methodologies, and other proprietary materials are owned by or licensed to Yarneen.

No ownership is transferred except where expressly provided for a completed custom deliverable, a completed website transfer, or a separate written agreement.

20. PORTFOLIO USE

Unless otherwise agreed in writing or restricted by confidentiality obligations, Yarneen may identify publicly available completed work as work performed by Yarneen and display publicly available portions in portfolios, case studies, presentations, proposals, and marketing materials.

This section does not authorize disclosure of confidential Customer information.

21. CONFIDENTIALITY

Information identified as confidential, or which reasonably should be understood to be confidential, will be handled with reasonable care and used for purposes connected with the relevant business relationship.

This obligation does not apply to information that becomes public without breach, was already lawfully known, is independently developed, is lawfully obtained from another source, or must be disclosed by law or lawful authority.

A separate confidentiality or non-disclosure agreement governs matters within its scope.

22. PRIVACY

Yarneen’s processing of personal information is governed by its Privacy Policy and applicable law.

Privacy Policy

23. ACCEPTABLE WEBSITE USE

The Website may be used only for lawful purposes.

Users must not attempt unauthorized access; circumvent security or authentication measures; introduce malicious code; interfere with Website operation; perform unauthorized systematic scraping; impersonate others; engage in fraud or abuse; or infringe Yarneen’s or any third party’s rights.

24. ACCOUNT SECURITY

Customers are responsible for taking reasonable measures to protect authentication credentials, email accounts, verification codes, and other access methods under their control.

Yarneen may temporarily restrict access where reasonably necessary to protect accounts, information, customers, or systems.

25. AVAILABILITY

Yarneen may maintain, modify, update, restrict, or temporarily suspend Website features or services where reasonably necessary.

Yarneen does not guarantee uninterrupted availability of every Website feature or third-party integration.

For managed services, Yarneen will use reasonable efforts to provide the services included in the applicable plan, subject to maintenance, security requirements, third-party availability, and circumstances outside its reasonable control.

26. NO GUARANTEED BUSINESS RESULTS

Unless expressly guaranteed in a written agreement, Yarneen does not guarantee any particular revenue, profit, sales, leads, traffic, search ranking, conversion rate, downloads, adoption, or business growth resulting from its products or services.

Examples, demonstrations, estimates, projections, and case studies do not guarantee future results.

27. WARRANTIES

To the maximum extent permitted by applicable law, the Website is provided on an “as is” and “as available” basis.

Services and deliverables remain subject to the specifications and commitments expressly applicable to them.

Yarneen disclaims implied warranties to the maximum extent permitted by law. Nothing in these Terms excludes mandatory statutory rights.

28. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Yarneen and its directors, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Website, products, or services, including, where legally permitted, loss of profits, revenue, data, goodwill, business opportunities, or anticipated savings.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

29. INDEMNIFICATION

To the extent permitted by law, the Customer will indemnify Yarneen and its directors, officers, employees, and representatives against third-party claims, liabilities, losses, damages, and reasonable legal costs arising from Customer-provided materials that infringe third-party rights, unlawful Customer content or instructions, fraudulent or unlawful use of the services, or the Customer’s material breach of these Terms.

30. SUSPENSION OR REFUSAL OF SERVICE

Yarneen may reasonably suspend, restrict, or refuse services because of non-payment, fraud or suspected fraud, security threats, unauthorized activity, material breach, unlawful conduct, legal requirements, or material risk to Yarneen, its systems, or other customers.

Applicable payment, cancellation, and refund consequences remain subject to the Cancellation & Refund Policy and applicable law.

31. CANCELLATIONS AND REFUNDS

Cancellation, refunds, recurring-payment cancellation, and related financial matters are governed by the Cancellation & Refund Policy.

For Managed Website Subscriptions, cancellation of future renewals does not itself create a right to website transfer. Transfer eligibility and any Website Buyout are governed by Sections 11–16.

Nothing in these Terms or the Cancellation & Refund Policy excludes rights that cannot lawfully be waived.

32. FORCE MAJEURE

To the extent permitted by law, Yarneen is not responsible for delay or failure caused by circumstances outside its reasonable control, including material Internet or infrastructure failures, cloud outages, natural disasters, war, civil disturbances, governmental actions, widespread cyber incidents, labor disruptions, or failures of essential third-party services.

33. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law principles.

Subject to mandatory consumer rights and jurisdiction rules that cannot lawfully be excluded, disputes arising from these Terms or the relationship between Yarneen and the Customer will be subject to the competent courts in Tel Aviv, Israel.

34. INTERNATIONAL USE

Yarneen may provide products and services internationally.

Customers are responsible for complying with laws applicable to their use of the relevant products and services.

Yarneen is not required to provide services where doing so would violate applicable sanctions, export controls, court orders, or other legal requirements.

35. GENERAL PROVISIONS

Severability. If any provision is invalid or unenforceable, it will apply to the maximum extent legally permissible and the remaining provisions remain effective.

No Waiver. Failure to exercise or enforce a right does not waive that right.

Entire Agreement and Precedence. These Terms, applicable policies, and transaction-specific documents govern the relationship between the Customer and Yarneen. Where a separately signed agreement, proposal, statement of work, or other specific written agreement expressly conflicts with these Terms regarding a particular project, the more specific written agreement governs that matter.

The Privacy Policy governs processing of personal information. The Cancellation & Refund Policy governs cancellation and refunds. A specific order, proposal, or written agreement may establish additional project-specific terms.

36. CHANGES TO THESE TERMS

Yarneen may update these Terms to reflect changes in its services, Website, operations, or legal requirements.

The current version will be published with an updated “Last Updated” date.

Changes apply prospectively to the extent required by law. Where applicable law requires notice or consent for a material change, Yarneen will provide such notice or obtain such consent.

37. LANGUAGE

These Terms are prepared in English.

Translations may be provided for convenience. To the extent permitted by law, if a translation conflicts with the English version, the English version will prevail.

38. CONTACT

Questions regarding these Terms may be sent to: